Services Archive | Cook County Health https://cookcountyhealth.org/services/ Accessible. Exceptional. For All. Tue, 07 Oct 2025 14:54:23 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://cookcountyhealth.org/wp-content/uploads/favicon-150x150.png Services Archive | Cook County Health https://cookcountyhealth.org/services/ 32 32 Immediate Care (Virtual Visit) https://cookcountyhealth.org/services/immediate-care-virtual-visit/ Tue, 27 Aug 2024 17:28:50 +0000 https://cookcountyhealth.org/?post_type=services&p=2075 Virtual Immediate Care TALK TO A PROVIDER NOW Download the ExpressCare App Expert Care from your Favorite Chair To make it easier for you to get medical care, Cook County Health ExpressCare offers virtual immediate care to help treat basic medical issues. This means you can talk to a licensed Cook County Health provider from […]

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Cook County Health Express Care logo featuring stylized blue text with a medical cross and circular design, representing accessible healthcare services.

Virtual
Immediate Care

Stylized letter D logo for DeMonte Hospital, featuring overlapping blue and white geometric shapes on a dark blue background. Includes a white arrow in the top left corner and a blue arrow forming the bottom right curve, symbolizing advanced healthcare services and patient care.

Download the ExpressCare App

A solid teal-colored rectangle.
A solid blue square with no distinct features or patterns.

Expert Care from your Favorite Chair

To make it easier for you to get medical care, Cook County Health ExpressCare offers virtual immediate care to help treat basic medical issues. This means you can talk to a licensed Cook County Health provider from the comfort of your home. It’s fast, easy, and convenient — all you need is a computer, tablet, or smartphone and an internet connection!

Benefits of Virtual Immediate Care

Immediate
Care at Home

Private
& Secure

Easy
to Use

Start a Virtual Immediate Care Visit

Cook County Health ExpressCare offers virtual immediate care visits from 7:00am-7:00pm, Monday through Friday. Weekend hours of operation coming soon.

This service is available for adults and children of all ages. Click here to connect to a provider now or call 312-864-1111.

What We Treat

Medical conditions
Cook County Health
ExpressCare treats

What
Cook County Health
ExpressCare does not treat

*The conditions above are guidelines and not a complete list. In-person visits are sometimes necessary. Call 312-864-0200 to make an in-person appointment. If you are experiencing a life-threatening event, call 911 or go to the nearest emergency room immediately.

How Does a Virtual Immediate Care Visit Work?

Virtual immediate care visits are a convenient option for certain appointment types. During the visit, you will be able to see, hear, and speak to a CCH provider and they will be able to see, hear, and speak to you.

If you encounter any technical issues, please call 312-864-7225.

Interpreters are available for patients who speak Spanish, Polish, Mandarin, Russian, Arabic, Hindi and other languages.

You must be in the State of Illinois at the time of your visit.

Be sure you are in a comfortable location during your visit. A provider will not be able to conduct a visit if you are driving.

You can invite family members to the visit to participate in your care journey, chat with your provider, and turn on captions and translations, using the buttons at the bottom of your screen.

If there is a long wait, you will receive an approximate wait time and can decide whether to wait.

Tips for your virtual immediate care visit

Find a quiet, private place with good lighting.
Make sure your device is up to date and close all other applications.
Check that you have a strong internet or cellular connection.
Consider using headphones in case there is background noise.

Your provider may be able to:

You can talk to a Cook County Health Express Care provider from the comfort of your home.

However, if you need to be seen in person, Cook County Health operates two hospitals and a network of convenient community clinic locations throughout Chicago and suburban Cook County.

To make an appointment for an in-person location,

2020 W. Harrison St.,
Chicago, IL 60612

(312) 864-4628
NAMI Helpline:
1-800-950-6264
Crisis Helpline:
988
Health Services

Provident Hospital Emergency Department

500 E. 51st St.
Chicago, IL 60615

(312) 864-0200
NAMI Helpline:
(800) 950-NAMI (6264)
Crisis Helpline:
988
Health Services

We are here for you,
even after your virtual visit.

We want to make sure you have access to ongoing medical care. Your Cook County Health Express Care provider can connect you with a primary care physician or specialist depending on your health needs so you can continue to receive care.

Affordable Care

Cook County Health is committed to serving the health care needs of the residents of Cook County, regardless of their immigration status or ability to pay.

Cook County Health Express Care accepts most insurance plans. Visit our Billing & Insurance page for more information.

Financial Counselors can help you determine what health benefits you may be eligible for, including CareLink, Cook County Health’s program to help patients cover medical costs. To speak with a financial counselor, call (312) 864-2224.

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Mental Health & Substance Abuse https://cookcountyhealth.org/services/mental-health-substance-abuse/ Thu, 15 Aug 2024 16:27:12 +0000 https://cookcountyhealth.org/?post_type=services&p=2043 The post Mental Health & Substance Abuse appeared first on Cook County Health.

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Oral & Maxillofacial Surgery https://cookcountyhealth.org/services/oral-maxillofacial-surgery/ Thu, 15 Aug 2024 15:34:29 +0000 https://cookcountyhealth.org/?post_type=services&p=2029 The post Oral & Maxillofacial Surgery appeared first on Cook County Health.

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Labor & Delivery https://cookcountyhealth.org/services/labor-delivery/ Thu, 15 Aug 2024 15:03:22 +0000 https://cookcountyhealth.org/?post_type=services&p=2023 The post Labor & Delivery appeared first on Cook County Health.

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Pulmonary (Lung Health) https://cookcountyhealth.org/services/pulmonary-lung-health/ Thu, 15 Aug 2024 14:25:22 +0000 https://cookcountyhealth.org/?post_type=services&p=2018 The post Pulmonary (Lung Health) appeared first on Cook County Health.

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Digestive Health (Gastroenterology) https://cookcountyhealth.org/services/digestive-health-gastroenterology/ Wed, 14 Aug 2024 19:46:35 +0000 https://cookcountyhealth.org/?post_type=services&p=1975 The post Digestive Health (Gastroenterology) appeared first on Cook County Health.

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Robotic-Assisted Surgery https://cookcountyhealth.org/services/robotic-assisted-surgery-at-cook-county-health/ Wed, 14 Aug 2024 19:42:38 +0000 https://cookcountyhealth.org/?post_type=services&p=1972 Robotic-Assisted Surgery at https://youtu.be/1HasatWARpw “Robotic surgery is an investment in our system, but more importantly it’s an investment in our patients and the care they can receive.” Eric Mikaitis, MDChief Executive Officer What is robotic-assisted surgery? Robotic-assisted surgery is a method to perform minimally-invasive surgery using thin robotic instruments inserted through your abdominal or chest […]

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Robotic-Assisted Surgery
at

“Robotic surgery is an investment in our system, but more importantly it’s an investment in our patients and the care they can receive.”

Eric Mikaitis, MD
Chief Executive Officer

What is robotic-assisted surgery?

Robotic-assisted surgery is a method to perform minimally-invasive surgery using thin robotic instruments inserted through your abdominal or chest wall.  It is referred to as “robotic-assisted surgery” as your surgeon is always controlling the instruments and the robot.

“Minimally-invasive surgery is less overall stress for the patient. It results in less wound complications and problems, and it results in a quicker return to daily activities since there are not large incisions that need to heal.”

Alexander Sauper, MD FACS
Chair, Division of Surgical Critical Care
Chair, Robotics Steering Committee

What is better about robotic-assisted surgery?

Robotic-assisted surgery allows surgeons to perform many different complex procedures, some of which would only be possible using a traditional surgery approach which means larger incisions, longer recovery times, and more potential for wound and other complications.

Even when robotic-assisted surgery is compared to “laparoscopic” minimally-invasive surgery using small instruments controlled by the surgeon at the bedside, robotic-assisted surgery has many more advanced instruments, better technical capabilities, and superior camera visualization which makes those operations safer and more precise than could otherwise be done using a laparoscopic minimally-invasive approach.  There is also a higher success rate of completing your operation minimally invasively using a robotic-assisted approach when you have a more difficult operation needed.

Benefits may include:

Less pain

Shorter overall recovery time

Less time spent in the hospital or even allow you to go home the same day as your procedure

Less blood loss and a lower risk of need for blood transfusions

Less scarring

Fewer complications after the procedure such as wound infections

Cook County Health uses the Intuitive Surgical da Vinci® surgical system to perform robotic-assisted surgery.  The da Vinci® surgical system has four robotic arms that hold instruments, a camera, and a magnifying screen. 

Dr. Keen is pictured wearing glasses and a white shirt with a pink tie, sitting in a room with a blurred background.

“Robotic surgery puts us on an even par with any other medical center, in terms of offering the latest and greatest technology with comparable results.”

Richard R. Keen, MD
Chief of Surgery

What kind of surgeries can be performed with robotic surgery?

Cook County Health will use the da Vinci® surgical system to perform the following procedures or treat the following conditions:

  • Abdominal wall hernia repair
  • Inguinal hernia repair
  • Appendix removal
  • Gallbladder removal
  • Stomach ulcers and cancer
  • Pancreas tumors
  • Intestinal tumors or blockages
  • Weight loss procedures such as sleeve gastrectomy and roux-en-y gastric bypass
  • Esophageal cancer
  • Hiatal hernia
  • Lung cancer
  • Diaphragm repair
  • Chron’s disease
  • Colorectal cancer
  • Diverticulitis
  • Ulcerative colitis
  • Rectal prolapse
  • Sinus
  • Snoring/sleep disorder
  • Corrective breathing
  • Tonsil removal
  • Hysterectomy
  • Endometriosis
  • Pelvic pain
  • Abnormal bleeding
  • Fibroid removal
  • Pelvic organs prolapse
  • Incontinence procedures
  • Incompetent Cervix
  • Prostate cancer
  • Kidney cancer
  • Kidney obstruction
  • Kidney, ureter, and bladder reconstruction

If you are interested in learning more about how robotic surgery may be an option for you, talk to your primary care provider or specialist today.

Meet our Robotic Surgery Specialists

Nicole Geissen, DO
Thoracic Surgery

Wilberto Nieves-Neira, MD
Gynecologic Oncology

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Women and Children’s Care https://cookcountyhealth.org/services/women-and-childrens-care/ Wed, 14 Aug 2024 19:30:39 +0000 https://cookcountyhealth.org/?post_type=services&p=1970 The post Women and Children’s Care appeared first on Cook County Health.

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Ophthalmology (Vision Care) https://cookcountyhealth.org/services/ophthalmology-vision-care/ Wed, 14 Aug 2024 19:21:52 +0000 https://cookcountyhealth.org/?post_type=services&p=1968 The post Ophthalmology (Vision Care) appeared first on Cook County Health.

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Urology https://cookcountyhealth.org/services/urology/ Wed, 14 Aug 2024 19:14:02 +0000 https://cookcountyhealth.org/?post_type=services&p=1962 The post Urology appeared first on Cook County Health.

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